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My Story

With over 15 years of dedicated experience in tolling, transportation, and mobility services, coupled with two decades of expertise in Information Technology (IT) and Business Consulting, Fadi is a recognized authority in the field. As the founder and Principal of TollXpert Consulting, Fadi leverages an extensive Subject Matter Expertise (SME) portfolio encompassing Electronic Toll Collection (ETC) systems, back-office operations, roadside technologies, CRM applications, toll revenue management, interfaces, reconciliation processes, and comprehensive reporting mechanisms.

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Fadi boasts a proven track record of successfully managing mid to large-scale tolling projects, often exceeding the $80 million mark in value, and architecting innovative back-office tolling modules. This remarkable blend of domain knowledge and technical innovation has enabled Fadi to spearhead transformative advancements in the tolling industry.

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Fadi's journey into tolling solutions began with humble beginnings, marked by a pivotal role in a leading toll service provider committed to revolutionizing the tolling industry through technology. Here, Fadi gained invaluable hands-on experience, contributing to the development of toll collection systems, electronic tolling infrastructure, and the design and engineering of numerous tolling modules and processes.

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Fadi's career is firmly rooted in a robust educational background. It began with a bachelor's degree in computer science, which laid the groundwork for technical proficiency. This foundation was bolstered by the attainment of an MBA from Western Governors University (WGU), providing Fadi with a versatile skill set. Furthermore, Fadi's commitment to project management excellence is demonstrated through the acquisition of both the Project Management Professional (PMP) and PMI-Agile Certified Practitioner (PMI-ACP) certifications. In 2024, Fadi took pride in being recognized as an Honored Listee by Marquis Who’s Who, reflecting dedication and achievement in the public sector, particularly in the transportation and tolling profession.

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This journey is characterized by a relentless commitment to innovation, a passion for transformative change, and an unwavering dedication to advancing the field of tolling solutions.